• What is the Happy Herb Co Rewards program and how does it work?

The Happy Herb Co Rewards program is a points-based program through which our customers (like you!) earn points on the Happy Herb Co online store. Your points can be redeemed for rewards. Just another way for us to say thank you to our customers and show how much we appreciate your loyalty. 

• Who is eligible to join?

Everybody as long as you are at least 18 years of age.

• How do I join? 

To join the Happy Herbs Co Rewards program simply sign up for a new customer account or sign in to an existing account.

Then look for the "Rewards" icon bottom left of all pages on our website. 

• Does it cost anything to join?

There is no cost to join the Happy Herb Co Rewards program.

• How do I earn points?

There are 5 ways to earn points on the Happy Herb Co online store

1. Shopping: Earn 1 Point for every $1 Spent 

Members earn 1 point for every $1 spent on eligible purchases at happyherbshop.com.au. Qualifying purchases include merchandise and exclude taxes, shipping charges or other excluded charges specified by us from time-to-time. When shopping online at happyherbco.com.au, members must be logged in to their Happy Herb Co account at the time of purchase to receive points from their order.

2. Creating an Account - 50 Points 

3. Review a Product - 20 points

4. Celebrating a Birthday - 10 points 

5. Referring a Friend - $10 discount for your friend, and a $10 discount for you when they make a purchase.

• How do I redeem my points?

To turn points into a reward, you will need to log into your account on our site, then click on the "Rewards" icon in the bottom left of all pages on our website.

Or click here to open the Rewards tab

Next, click on All rewards.

If you don't have enough points to redeem, you'll see a progress bar on the right, next to the reward name.

If you do have enough points, there will be a Redeem button.

Upon clicking the Redeem, you will be taken to a page that shows the coupon code with a button to Apply code which will automatically apply that coupon code to the checkout.

• How do I check my account status?

Your current Points status is accessible via the "Rewards" icon on the bottom left of all pages on our website. Click here to open

• May I share my account, rewards, benefits and points with a friend?

Accounts, program rewards, benefits, nor points may be shared or combined. Only the member paying for the products and engaging with the brand may accumulate rewards, benefits and points.

• What happens to my points if I return a product or an order is cancelled?

Any product that is returned or any order that is cancelled will reverse or decrease the points you received from that purchase. If it is found that an order is obtained through fraudulent or other activity that violates program Terms & Conditions, any earned points will also be reversed.

• Do my rewards, benefits and points have any cash value?

Rewards, benefits and points earned through Happy Herb Co Rewards have no cash value, are non-transferable and you have no property rights in any rewards, benefits and points.